- OperatorProgressPlay Limited
- Established2014
- Game LibraryOver 4,000 games from 82 providers
- Withdrawal SpeedApproved within 1 business day
1. General betting conditions
King Casino is intended for eligible adults who are permitted to use online gambling services in their location. You are responsible for checking whether online gambling is lawful for you before creating an account or placing a wager. Access to the website may be restricted in some locations, and King Casino may apply access controls where required by law, its operating arrangements or internal policies.
These rules should be read together with the website terms and conditions, privacy information, responsible gambling material and any rules displayed for a particular game, promotion or wagering product. Game instructions shown on the website form part of the conditions for that game. You should read the relevant information before playing and should not place a wager if you do not understand how it works.
Only one personal account may be used by each player unless King Casino expressly permits otherwise. An account must be registered in the player's own name and used only by that player. You must provide information that is accurate, current and complete, and update it if your circumstances change. Information may be checked for identity, age, location, payment, security, fraud prevention and responsible gambling purposes.
- You must meet the minimum legal age and eligibility requirements that apply to you.
- You must keep your login details confidential and take reasonable steps to prevent another person from using your account.
- You must not permit another person to place wagers through your account.
- You must not create an account using another person's identity or payment details.
- You must not use the website for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You must comply with account verification requests and provide information that can reasonably be relied upon.
King Casino may decline an account application, suspend access, close an account, restrict wagering or pause a transaction where this is reasonably necessary for security, verification, legal, regulatory, responsible gambling or integrity reasons. Any action taken will be handled in accordance with the applicable terms and legal obligations.
2. Placing and accepting wagers
A wager is submitted when you select the relevant game or betting option, enter the required stake or instructions and use the available confirmation function. A wager is not guaranteed to be accepted simply because it has been submitted. It becomes effective only when it has been recorded by the website and accepted by King Casino's systems. You should check your account history or other confirmation display to make sure the wager has been recorded correctly.
You are responsible for checking the details of a wager before confirming it. This includes the selected game, market or outcome, stake, number of entries, odds or displayed return where relevant, and any other instructions. Once a wager has been accepted, it may not be changed, cancelled or withdrawn unless the applicable game rules or website terms expressly allow this.
System records and technical interruptions
Electronic records kept by King Casino's systems will generally be used to establish whether a wager was submitted, accepted, amended or settled. If there is an apparent difference between your screen and the account record, retain any available information and raise the issue through the support process available on the website. A technical problem, interrupted connection, delayed display or browser error does not automatically create a valid wager or entitlement to a return.
King Casino may void, cancel, reject or correct a wager where there is an obvious error, a system malfunction, a pricing or display error, a duplicate transaction, an unauthorised transaction, a breach of these rules or another circumstance described in the relevant game terms. Where possible, affected players will be treated consistently and the outcome will be based on the available records and applicable rules.
Funds and stakes
You should only wager funds that you are entitled to use and can afford to lose. A wager may be accepted only where the required funds or balance are available. Payment methods may be subject to verification, processing controls and restrictions. A deposit, withdrawal or account balance may be reviewed if a transaction appears unusual, cannot be verified or does not comply with the relevant payment and account requirements.
You must not attempt to reverse, charge back or dispute a legitimate payment without first raising the matter through the appropriate support process. Suspected unauthorised transactions should be reported promptly. King Casino may pause related account activity while a payment or security review is completed.
3. Games, outcomes and settlement
Each game has its own instructions explaining the available options, how a round starts, how an outcome is determined and how any return is calculated. Those instructions may include information about eligible wagers, game stages, winning combinations, ties, cancellations, participation settings and the circumstances in which a round may be replayed or voided. Always review the rules shown for the selected game before participating.
For games that use random outcomes, results are generated through the relevant game system. Outcomes are not selected according to a player's previous results, account balance, personal details or betting pattern. Past results do not predict future results. A sequence of wins or losses does not change the underlying chance of a later outcome.
For live, event-based or other markets where relevant, settlement may depend on an official result, a recognised source or the event information specified in the applicable market rules. If an event is abandoned, postponed, changed or cannot be verified, the relevant rules will determine whether wagers are settled, cancelled or otherwise dealt with. You should not assume that a market will be settled in the way you expect without checking its published conditions.
Settlement principles
- A wager is settled using the rules displayed for the relevant game or market at the time it is accepted.
- Only an accepted wager is eligible for settlement or a return.
- A return, where applicable, is calculated using the stated game result, odds, multiplier or prize mechanism.
- A cancelled or void wager will be handled according to the relevant game rules and account terms.
- Where an obvious error affects a wager, King Casino may correct the record or apply the remedy set out in the applicable terms.
- Results and account history should be checked promptly, and any apparent error should be raised as soon as reasonably possible.
Account balances and displayed results may be subject to routine reconciliation. If a technical or administrative error causes an incorrect credit, the incorrect amount may be removed or corrected. If an account has been credited incorrectly and the funds have already been withdrawn or used, the player may remain responsible for the resulting balance, subject to applicable law and the relevant account terms.
King Casino may review a result or settlement where there is evidence of a system fault, incorrect game data, an administrative mistake or conduct that may have affected the integrity of the wager. Any correction will be made in accordance with the relevant game rules, website terms and applicable legal requirements.
4. Fair play, security and prohibited conduct
King Casino expects all players to use the website honestly and fairly. You must not interfere with the website, games, payment systems or security features. You must not use software, devices, scripts, bots, automated methods, data extraction tools or other technology intended to obtain an unfair advantage or alter the normal operation of a game.
The following conduct is prohibited or may result in account action:
- Using false, misleading, stolen or unauthorised identity or payment information.
- Allowing another person to use your account, or using another person's account.
- Attempting to manipulate a game, result, transaction, promotion or account system.
- Taking advantage of a known error, vulnerability, malfunction or incorrect display.
- Using multiple accounts to avoid a restriction or obtain an advantage that is not intended for one player.
- Colluding with another person or coordinating activity to undermine a game or market.
- Using unlawful funds or using the website to conceal the source or destination of funds.
- Harassing staff, abusing support services or submitting deliberately false information.
- Attempting to bypass location, age, identity, self-exclusion or other access controls.
Where there are reasonable grounds to suspect prohibited conduct, King Casino may investigate activity, request documents, delay or restrict transactions, suspend an account, cancel affected wagers or take another step allowed under the website terms and applicable law. Information may be shared where required or permitted for security, fraud prevention, legal, regulatory or integrity purposes.
You should protect your account by using a strong password, keeping devices and software secure, logging out on shared devices and notifying King Casino if you suspect unauthorised access. King Casino will not ask you to disclose a password through an unsolicited message. You remain responsible for activity carried out through your account unless applicable law provides otherwise.
5. Responsible wagering and resolving concerns
Gambling should be treated as entertainment, not as a way to make money, recover losses or solve financial problems. Set a budget before you play and do not wager more than you can comfortably afford to lose. Take regular breaks, avoid gambling when affected by alcohol or other substances, and do not chase losses by increasing your stakes or playing for longer than planned.
If gambling is affecting your finances, relationships, work, sleep or wellbeing, stop and seek help from an appropriate Australian support service or qualified professional. You can also use the responsible gambling tools and account controls made available on the website. These may include deposit, spend, loss, time or session controls, cooling-off options and self-exclusion. The availability and operation of a particular control will be explained when you select it.
A responsible gambling request should be made clearly and as soon as possible. You should not continue to wager while waiting for a control to be applied. If you have asked for self-exclusion or another restriction, King Casino may take reasonable steps to apply it across relevant account access, subject to the information available and the applicable process.
Questions, complaints and disputes
If you believe a wager, result, balance or transaction is incorrect, review the relevant game rules and account history first, then raise the matter through the support process available on the website. Include enough information to identify the account and transaction, such as the date, game, wager reference or displayed result. Do not send passwords or unnecessary sensitive information.
King Casino may review system records, game data, payment information and other relevant material when assessing a concern. You may be asked to provide further information to verify the account or clarify the issue. Reviews are handled under the applicable complaints procedure and legal requirements. If you remain dissatisfied after the internal process, information about any available external review or dispute pathway will be provided where applicable.
These rules may be updated from time to time to reflect changes to games, systems, legal requirements or responsible gambling practices. The current version published on the website applies from the date stated or, where no date is shown, from publication. You should check this page regularly and read any updated rules before placing further wagers.
