Responsible Gaming

Gamble for entertainment

Gambling involves financial risk and outcomes are determined by chance. No betting strategy can guarantee a win, and previous results do not predict what will happen next. A game that has not produced a win for some time is not necessarily more likely to win on the next play. In the same way, a recent win does not mean another win is due. Each result is independent, and you should only gamble with money you can afford to lose.

Responsible gambling means making deliberate choices before you play and keeping those choices in place while you play. Set a budget for gambling in advance, consider how much time you want to spend, and stop when you reach either limit. Do not increase your spending simply because you are losing, and do not continue playing to try to recover money. Chasing losses can make financial pressure worse and may lead to decisions that you would not otherwise make.

Gambling should not interfere with your everyday responsibilities, relationships, work, study, health or sleep. Avoid gambling when you are upset, stressed, tired or affected by alcohol or other drugs. These conditions can make it harder to assess risk and stick to a plan. It can also help to take regular breaks, move away from the device you are using and spend time on other activities.

• Decide your spending and time limits before you begin.
• Keep gambling money separate from money needed for bills, food, rent, loan repayments and other essentials.
• Treat wins as part of the entertainment experience rather than as income.
• Never borrow money, use credit for gambling or sell belongings to continue playing.
• Do not gamble as a response to stress, sadness, anger or financial concerns.
• Take a break if gambling stops feeling enjoyable or starts to feel difficult to control.

Set limits before you play

A personal gambling plan can help you make decisions before emotions or recent results influence your choices. Think about an amount that fits comfortably within your normal entertainment budget. This amount should not be money set aside for household expenses, emergencies or other important commitments. You should also decide how long you will play and what you will do when your planned session ends.

Financial limits

Where account controls are available, use them to establish deposit, spending or loss limits that reflect your budget. Read the information shown when setting a limit and check whether the limit applies immediately or after a stated waiting period. A limit is most effective when it is chosen before gambling begins. If you find yourself wanting to raise a limit soon after setting it, consider stopping and seeking support instead.

Time limits

Decide when your session will start and finish. An alarm, reminder or planned activity after gambling can make it easier to stop. Avoid leaving gambling open continuously or using it in the background while doing other things. Frequent or extended sessions can make it harder to notice how much time and money have been spent.

Account breaks and self-exclusion

If you want to stop gambling for a period, look for the available account break, cooling-off or self-exclusion options. These controls are designed to restrict access for a selected period or until a requested review takes place, depending on the option chosen and the requirements that apply. Consider using a break as soon as you feel gambling is becoming difficult to manage, rather than waiting for the situation to worsen.

During a self-exclusion or account break, do not attempt to open another account or use another person’s account. Do not ask someone else to gamble on your behalf. These actions can undermine the purpose of the break and may create additional personal, financial or legal concerns. If you need help choosing an appropriate option, use the responsible gambling or account support information available on this website.

1. Review your budget and decide an amount you can genuinely afford to lose.
2. Set a time limit and plan what you will do after your session.
3. Apply the available account controls before depositing or playing.
4. Check your activity regularly so you understand your deposits, withdrawals, wagers and time spent.
5. If you feel unable to keep to your plan, stop gambling and use a break or self-exclusion option.

Recognise signs of gambling harm

Gambling harm can develop gradually, and it may not always be obvious at first. Some people notice changes in their spending, mood or relationships before they recognise a problem with gambling. You do not need to wait until there is a serious financial loss before asking for help. Early support can make it easier to regain control.

Consider taking a break and seeking independent support if any of the following statements feel familiar. A single sign does not provide a diagnosis, but repeated or increasing signs are a reason to take your concerns seriously.

• You spend more money or time gambling than you planned.
• You frequently think about gambling, planning your next session or recovering previous losses.
• You hide gambling activity, deposits, losses or wins from family, friends or other people close to you.
• You feel restless, irritable or anxious when you try to stop or reduce gambling.
• You gamble with money needed for bills, food, housing, education or other essentials.
• You borrow money, use credit or sell belongings to fund gambling.
• You return to gambling after deciding to stop, or repeatedly make promises that you do not keep.
• You gamble to escape personal problems, low mood, stress or difficult feelings.
• Gambling affects your work, study, sleep, physical health or relationships.
• You experience guilt, shame, conflict or financial pressure because of gambling.
• You increase the amount or frequency of gambling to achieve the same level of excitement.
• You rely on a win to resolve financial difficulties or expect gambling to provide regular income.

If you recognise these signs, stop playing and take practical steps straight away. Log out, use an available account restriction, remove saved payment methods where possible and avoid access to gambling for a period. Tell someone you trust what is happening. Speaking openly can reduce secrecy and create practical support while you decide what to do next.

If gambling has contributed to urgent financial difficulty, relationship conflict or distress, consider speaking with an independent financial counsellor, health professional or gambling support service in your state or territory. In Australia, support options may include government-funded gambling help services, community counselling and national information services. Choose a service that is appropriate to your location and needs, and seek urgent assistance if you feel unsafe or at immediate risk.

Support, account safety and our approach

King Casino provides responsible gambling information to help players make informed decisions. We expect gambling to be undertaken only by people who meet the applicable legal age and eligibility requirements. Gambling laws and requirements can vary between Australian states and territories, so you are responsible for understanding the rules that apply to you and for using the service only where permitted.

Keep your account details private and do not allow another person to use your account. Account sharing can make it difficult to monitor gambling activity and may affect the operation of available safety controls. If you believe someone else has accessed your account, stop using it and follow the account security or support instructions published on this website.

If you are concerned about your gambling, do not rely on promotional messages, winnings or the hope of a future result to change your situation. Stop gambling first, then consider the support options available to you. You can review the responsible gambling information on this website, use available limit or exclusion tools, and contact the relevant support channel through the methods provided on the site. No personal contact details are provided on this page because the current support options may depend on your location and circumstances.

Protecting children and vulnerable people

Gambling services are not intended for children or people who are not legally permitted to use them. Keep your login details, devices and payment methods secure, and use suitable parental or device controls where appropriate. Do not allow children or other unauthorised people to access your account or watch you gamble as a way of participating.

If you need help now

Take immediate action if gambling feels out of control. Stop playing, close the account or apply a break if that option is available, and speak with someone you trust. For gambling-specific assistance, contact an appropriate gambling support service in your state or territory. For a mental health crisis or immediate danger, contact emergency services or a crisis service in your location. Support is available, and asking for help is a practical step towards protecting your wellbeing.

Responsible gambling is an ongoing process rather than a one-time decision. Review your limits regularly, pay attention to changes in your behaviour and act early when something does not feel right. If gambling no longer fits comfortably within your budget, time or wellbeing, choosing not to gamble is the safest option.